Ever since we started ApparelFlora back in 2015, one thing’s been clear—our customers aren’t just numbers. Seriously, I still remember replying to every single email myself during those first chaotic months. (Yes, even the 3 AM ones!) That personal touch? It’s stuck with us.
Got a question about that embroidered dress you’ve been eyeing? Not sure about sizing for our linen shirts? Or maybe you’ve got ideas to make our collections even better—we’re all ears. Honestly, some of our best-selling pieces came from customer suggestions.
Fun fact: Our ‘Tuscan Sunset’ maxi dress? That was inspired by a traveler’s email about her favorite Italian vineyard. See? Your words shape what we do.
Look for the little flower icon in the corner—our team’s online Monday to Saturday. Quick questions? This is your fastest route.
Let’s be real—some days you just need human help, not an FAQ page. Maybe you’re planning a wedding and need color-matching advice, or you’re curious about our sustainability practices. Whatever it is, we treat every message like it’s from an old friend.
Pro tip: Include photos in your emails! That “is this coral or peach?” debate gets solved 10x faster.
P.S. Our Milan showroom’s open by appointment—if you’re nearby, email us for a private styling session. And yes, there’s espresso.
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